We want you to love what you ordered and if for whatever reason our product does not meet your expectations, simply return it to us for an exchange or refund within 60 days.
Items may not be worn, washed, or altered and must be in their original condition. All footwear and accessory returns must include the original box in its original condition.
Original shipping charges are not refundable.
Returns and exchanges are processed within 5-7 business days upon receipt of the items returned.
Select sale items may be marked as "final sale" & are not eligible for return/exchange.
Any returns for store credit will be processed free of charge.
PROCESSING FEE: There will be a processing and handling fee of $10.00 on any items returned for a refund. *Denim returns excluded handling fee.
DENIM ALTERATIONS POLICY: Denim that has been altered or washed in any way are considered a final sale. This includes denim hemming, tapers, waist pinch, and all alterations made at Ace Rivington or elsewhere.
*No exceptions will be made.
TO RETURN/EXCHANGE YOUR ITEM, AND REQUEST A RETURN SHIPPING LABEL, PLEASE E-MAIL:
Our team will provide you with instructions on how to return the item/s.
Then drop your package off at the nearest UPS drop off location.
To find your nearest UPS drop off, please click here: https://www.ups.com/
INTERNATIONAL ORDERS: In addition to above return policy, if you return an item, we will refund the original merchandise price and any duties and taxes originally paid on the item in the same currency and using the same exchange rate as your original order. You will be responsible for any shipping charges.
1106 A State St.
Santa Barbara, CA 93101