Your order will be filled as promptly as possible. Most orders are processed within 24 hours.
During Holiday Weekends, please allow 1-3 days for orders to be processed.
**FREE SHIPPING on orders $99 & up: Free shipping applies to UPS Ground Shipping on orders over $99 in the United States only. Discount will automatically be applied upon checkout.
Standard Shipping: Allow 5-7 business days.
Overnight Delivery: (See shipping rate chart).
Next business day delivery for orders placed by 12pm Pacific Time, Monday – Friday.
(Allow one additional day for Alaska, Hawaii and U.S. Territories.)
2nd Business Day: (See shipping rate chart).
Delivery within two business days for orders placed by 12pm Pacific Time, Monday – Friday.
We ship through various shipping carriers with real time shipping based on weights. We allow to ship to multiple locations and to select a preferred shipping date.
We want you to love what you ordered and if for whatever reason our product does not meet your expectations, simply return it to us for an exchange or refund within 60 days.
Items may not be worn, washed, or altered and must be in their original condition. All footwear and accessory returns must include the original box in its original condition.
Original shipping charges are not refundable.
Returns and exchanges are processed within 5-7 business days upon receipt of the items returned.
Any returns for store credit will be processed free of charge.
PROCESSING FEE: There will be a processing and handling fee of $10.00 on any items returned for a refund. *Denim returns excluded handling fee.
DENIM ALTERATIONS POLICY: Denim that has been altered or washed in any way are considered a final sale. This includes denim hemming, tapers, waist pinch, and all alterations made at Ace Rivington or elsewhere.
*No exceptions will be made.
TO RETURN/EXCHANGE YOUR ITEM, AND REQUEST A RETURN SHIPPING LABEL, PLEASE E-MAIL:
Our team will provide you with instructions on how to return the item/s.
Then drop your package off at the nearest UPS drop off location.
To find your nearest UPS drop off, please click here: https://www.ups.com/
INTERNATIONAL ORDERS: In addition to above return policy, if you return an item, we will refund the original merchandise price and any duties and taxes originally paid on the item in the same currency and using the same exchange rate as your original order. You will be responsible for any shipping charges.
1114 State St #25
Santa Barbara, CA 93101(805) 560-1580